REMOTE SUPPORT LOGIN

What if you could get your computer repaired without unplugging it. 

How does it work?

To initiate a Remote Support session, you would first need to schedule an appointment. Call CheapHitec at (503) 914-8328 or send us an email outlining your specific computer ailment. We'll give you an estimate, including a "not to exceed" price, and a username and password for connecting to our system. (For those concerned about security, this is key- you connect to us, not the other way around. Yes, we will be able to control your PC while we are connected, but you retain control of that connection, and can terminate the connection at any time. It is for this reason that we can assist you behind your corporate firewall- the connection can only be initiated from inside your network.)

When your scheduled appointment time arrives, you will simply click on the "Remote Support Login" in the upper right hand corner of this webpage, accept the Terms of Service, enter your username and password, and voila! a technician will be connected to your PC, able to repair software issues, hardware driver problems, and remove virus, spyware, and adware infections. Unless your problem requires that a screwdriver makes physical contact with your PC, we can probably fix it from here.

Online Computer Support (remote)

PAY-PER-INCIDENT  

Our most popular service option, PAY-PER-INCIDENT provides computer support for pop-ups (spyware), virus detection and removal, error messages, a slow computer, email problems, hijacking and much more.

The PAY-PER-INCIDENT is a pay-as-you-go service priced at $34.99 for every 30 minutes. You may purchase a full hour at a discounted rate of $59.99 for 60 minutes, and save any unused minutes in your account for future use. Ideal for use with a single desktop computer or laptop. Pre-purchase 30 minutes or 60 minutes and save them in your account for anytime use!

  Additional Terms

• Minimum 30 minute support increments
• Support for Windows 98 or newer operating systems
  
• (currently no online support for Apple Macintosh)
• Accept Terms of Service
• A service appointment fee of $19.99 will be charged to your credit card at the time of your appointment unless appointment is cancelled a minimum of two (2) hours prior to your scheduled appointment. This amount will be credited to your service fees at close of service or converted to minutes and added to your account if the appointment is missed.

 For a demonstration, please call CheapHitec at (503) 914-8328, or email us .