A: On-site service: For 8:00 a.m. to 6:00 p.m. Monday through Saturday - normal business hours on-site service is $75 per hour, ( labor only and excludes parts and travel ) with a one hour minimum. After one hour, we bill in quarter-hour increments. After-hours on-site service (6:00pm to 8:00a.m. Monday thru Saturday, and all day Sunday) is billed at an hourly rate of $110.

*Cost is for labor only and excludes parts and travel. These estimates are for illustration only and should not be taken as a binding offer. Costs vary according to your individual circumstances.

Service is available 24 hours per day, seven days a week. (After normal business hours by appointment). Check appropriate rate.

Flat Fee Services - in shop only:

Tune up: $89 flat fee. Includes all Microsoft Windows updates, device driver updates, virus / spyware malware cleaning, removal of superfluous startup items and programs, drive defrag, registry clean, installation of spyware, malware and virus prevention utilities, and blowing out the dust bunnies. Call or Email to set an appointment Convenient for you. Free Pickups & Free Drop Offs.

Re-format / Reinstall: $189. Return your computer to same or better than new! Includes deleting drive partition, reformat hard drive, full operating system installation, driver installation and testing of all functionality, All Microsoft Windows updates, and reinstallation of up to two software applications. Call or Email to set an appointment Convenient for you. Free Pickups & Free Drop Offs.

Backup with Reformat and Reinstall and Restore: $210. Inlcudes backup of MyDocuments, Explorer favorites, Outlook Express or MS Outlook mail, and restoring files to working order after reformat / reinstall. Call or Email to set an appointment Convenient for you. Free Pickups & Free Drop Offs.

Please allow one or two business days for completion. These flat fees do not include any hardware replacement or upgrade that may be needed. Don't hesitate to call ahead to discuss your situation first. Free Pickups & Free Drop Offs

Pre-Paid Computer Protection:

Want to save money on your very first call ?  Want to be able to call us out and not have to worry about how much it is going to cost?  Purchase Pre-Paid Protection from us. These blocks of time are discounted from our regular On-Site rate of $75.00 per hour. The more time you buy, the more you save.

Once you have purchased a Pre-Paid Plan you may use the hours as needed for On-Site or In-Shop repairs, phone support, remote support or consultation services. Unused hours can be used in the future for another service call. With the Pre-Paid Plans there is no one hour minimum. You only use the actual time we work. Unused hours never expire.

4 hours for $280.00 (saves $20.00)

6 hours for $420.00 (saves $30.00)

8 hours for $560.00 (saves $40.00)

10 hours for $700.00 (saves $50.00)

Want more time?  Contact us to talk about custom service plans.

See the Terms Of Service for more details...

These rates are for Home Users and Home Based Business users only. Business Class users can purchase Pre Paid Protection at rates determined on a case by case basis. Please contact us to discuss your needs. To save money on your very first incident, call us now at (503) 914-8328

Online Computer Support (remote):

PAY-PER-INCIDENT

Our most popular service option, PAY-PER-INCIDENT provides computer support for pop-ups (spyware), virus detection and removal, error messages, a slow computer, email problems, hijacking and much more.

The PAY-PER-INCIDENT is a pay-as-you-go service priced at $34.99 for every 30 minutes. You may purchase a full hour at a discounted rate of $59.99 for 60 minutes, and save any unused minutes in your account for future use. Ideal for use with a single desktop computer or laptop. Pre-purchase 30 minutes or 60 minutes and save them in your account for anytime use!

PAY-PER-INCIDENT Additional Terms

• Account set up required
• Minimum 30 minute support increments
• Support for Windows 98 or newer operating systems
  
• (currently no online support for Apple Macintosh)
• Credit card on file
• Accept Terms of Service
• A service appointment fee of $19.99 will be charged to your credit card at the time of your appointment unless appointment is cancelled a minimum of two (2) hours prior to your scheduled appointment. This amount will be credited to your service fees at close of service or converted to minutes and added to your account if the appointment is missed.

 30 minutes at $34.99       60 minutes at $59.99

CheapHitec Computer Repair endeavors to keep our labor charges as low as possible while still maintaining a very highly professional level of service. CheapHitec standard rate is $75 per hour (1 hour minimum) on-site and never charge for travel time, along with Free Pickups & Free Drop Offs. Our rates compare extremely favorably with most stores, plus you get the convenience of onsite personal service!

For your convience, we offer an online service request. Just simply fill out the Online Request form and submit it. A technician will contact you shortly to discuss your problem and establish a time that best fits your schedule. Click Here to Request Service

If you Need Immediate Assistance, please contact one of our Technicians at (503) 914-8328 during regular business hours.